Shipping policy

SHIPPING POLICY

Shipping Locations

We currently ship within the United Kingdom only. At this time, we do not offer international shipping.

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Processing Times

Orders are typically processed and dispatched within 1–3 business days after payment has been received. Orders placed on weekends or public holidays will be processed on the next business day.

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Delivery

All orders are shipped using tracked delivery services. Delivery times are estimates only and may vary depending on the courier and destination. Once your order has been dispatched, you will receive tracking information where available.

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High-Value Orders

For higher-value items, we may require a signature upon delivery to ensure safe receipt of your order.

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Delivery Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by courier services, weather conditions, strikes, public holidays, or circumstances beyond our reasonable control.

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Incorrect Delivery Information

Please ensure that your delivery address is accurate before placing an order. We cannot be held responsible for orders delayed, lost, or returned due to incorrect address information provided by the customer.

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Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact us at hello@throwbackbag.com as soon as possible. We will work with the courier to investigate the issue and assist in resolving the matter.

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Contact

For any shipping-related questions, please contact: hello@throwbackbag.com